Privacy Policy for ZomidarBD.com

At ZomidarBD, accessible from www.zomidarbd.com, we prioritize the privacy of our visitors. This Privacy Policy outlines the types of information we collect and record and how we use and safeguard that information.

1. Information We Collect

We collect various types of information in order to provide and improve our service to you. This includes:

Personal Data: When you make a purchase or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

Log Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, device type, and browsing actions.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information to enhance your browsing experience.

2. How We Use Your Information

We use the information collected in the following ways:

  • To process and fulfill your orders
  • To improve our website and product offerings
  • To provide customer support and respond to inquiries
  • To send updates, promotions, and marketing communications (if you have opted in)
  • To detect, prevent, and address security issues

3. Sharing of Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your data with third-party service providers (such as payment processors and shipping partners) to help us operate our business.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement various security measures to ensure the protection of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Data Protection Rights

You have the following rights:

  • The right to access – You can request copies of your personal data.
  • The right to rectification – You can request that we correct any inaccurate information.
  • The right to erasure – You can request that we delete your personal data.
  • The right to object to or restrict processing – You can request limits on how your data is processed.

6. Cookies

We use cookies to improve your experience on our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some features of our site may not function properly if you disable cookies.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from children without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with the updated

Warranty Policy

At ZomidarBD, we are committed to providing high-quality leather products. To ensure your satisfaction, we offer a 1-Year Leather Warranty from the date of purchase for all our leather products.

Warranty Period

The warranty period for our leather products is 1 year from the original date of purchase.

What is Covered

This warranty covers defects in materials and workmanship of the leather wallet under normal use.

What is Not Covered

The warranty does not cover the following:

  • Misuse, Abuse, or Negligence: Damage caused by improper handling or usage.
  • Accidents or Unauthorized Repairs: Any damage resulting from accidents or unauthorized modifications.
  • Normal Wear and Tear: Includes scratches, fading, and other signs of regular use.
  • Exposure to Extreme Conditions: Such as excessive heat, moisture, or prolonged sunlight.
  • Card Holder Exclusion: The metal card holder provided with some wallets is not covered under this warranty.

How to Make a Warranty Claim

To make a claim under this warranty, the original purchaser must:

  1. Provide proof of purchase, such as the receipt or invoice.
  2. Present the warranty card (if applicable).

Remedies

If a defect covered by this warranty is confirmed, ZomidarBD will, at its discretion:

  • Repair the leather wallet, or
  • Replace the product with the same or a comparable model if the original is no longer available.

Note: Shipping costs for sending the product to us for repair or replacement may apply.

Payment and Return Policy

Payment Options

At ZomidarBD, we aim to make your shopping experience convenient and secure. We offer the following payment option:

  • Cash on Delivery (COD): Pay for your order at the time of delivery.

Cash on Delivery Terms

  1. The Cash on Delivery option is available for all orders placed on our website.
  2. Customer Responsibility: If the customer decides not to keep the product upon delivery, the delivery charges will still apply and must be paid.

Return and Exchange Policy

  • If you are not satisfied with your product, you may request an exchange or return within 24 Hours of receiving the order.
  • Returns and exchanges are subject to the following conditions:
    • The product must be unused, undamaged, and in its original packaging.
    • The customer will bear the delivery charges for both receiving and returning the product.
  • Customized or personalized items are not eligible for returns.